Shipping & Returns

Our endeavor is to provide the best customer service every time you shop with us, however please do not lose your faith in us if you receive a product and do not like the fit, color or design. Returns are accepted only if there is a manufacturing defect or fabric discrepancy in the delivered product. You can initiate a return request within 7 days of product delivery.

Returns are accepted only when the products returned are intact with original brand tags, packaging & are unused without any damage.

All returns are refunded in the form of store credits, which can be redeemed on any product on our website within a period of 3 months. Kanchnii do not provide refund in the form of Cash, Bank refund or NEFT.

*Please note that Cash on Delivery & Shipping Charges would not be included in the refund value as these are non-refundable charges.

 

• No return, replace and refund in following cases:

• Color change : If in color there is minor difference that is not accepted.

 For demo: If you click Red colour product  picture in your phone or camera that is shown like dark red or maroon type . So kindly inform you that in that case your product is not acceptable.
- colour accepted for refund like you have place pink and received black so that is accepted.

 

PRODUCT RETURN  AND REPLACEMENT NOT ACCEPT UNDER FOLLOWING RULES :-

• Product is washed/damaged/worn

• Part of missing delivered full product 

• Products must be in their original condition

• Products which were sold as combos/sets, are not eligible for return/replacement as individual items

• If, according to your opinion you don't like the product, this return reason is not acceptable

• Replacements will be made basis availability of that product on the website

• In case of damaged from your side, this product is non-refundable

* Size issue:
         -If available size then you wants different size then tell at the confirmation call time. if one time your order shipped then no change or no replace for size issue.

* Stitched issue:
        -If we send unstitched product or semi- stitched product and stitched by customer that is not accept for
refund or replacement.
*Washed product
             
         -If any product washed by customer then in that case product not accept for refund or replacement.
* Cancel System
          - If you want to cancel the order then send mail within 24 hours after place order by you.
          - If you want to cancel order and not abble to send mail then our confirmation team call you for order
confirmation at that time tell them for order cancel. so we will cancel your order from here.
       
          - If you want to change your shipping address you have to send mail within 24 hours otherwise after
shippied the parcel address can not be changed.

* We do not exchange / refund sale items after all discussion.